Developed as a “what your manager never told you” session, Engagement Foundations explores themes that people often tell us, “I wish someone had told me that earlier in my career.”
This session focuses on defining and elevating engagement for individual contributors. Participants are guided through developing an awareness of the impacts of their engagement level and how it affects those with whom they work. Through interactive reflection exercises, they identify those approaches and behaviors that hold them back from greater effectiveness and make commitments to shift their behaviors to achieve better results and increased value.
Engagement Foundations has been designed as the team member’s compliment to Leadership Foundations and explores how to incorporate the maturity curve, intentional outward focus on others, and fundamental questioning and listening skills.
Giving and Receiving Effective Feedback
Giving and receiving feedback is often regarded as an uncomfortable, awkward, and stressful experience. At the same time, we know that feedback can help us improve our performance and results.
This session provides a method for approaching both giving and receiving feedback in a way that is positive, non-threatening and even self-initiated. Using situations relevant to their workplace, participants prepare and practice delivering real-world feedback in a way that is respectful, collaborative, and focused on improvement.
Through interactive reflection exercises, participants identify those approaches and behaviors that hold them back from greater effectiveness and make commitments to shift their behaviors to achieve better results and increased value.
Giving and Receiving Effective Feedback has been designed as the team member’s compliment to the Leadership session on Giving Effective Feedback. This creates a common mindset and vocabulary for leaders and their teams to work together with greater efficiency and improved results.
Working Effectively with Conflict
Conflict is unavoidable; in fact, it’s a necessity for innovation, employee commitment, and exceptional results. But most individual contributors either shy away from addressing conflict or deal with it in a way that can damage relationships and ultimately performance.
This session gives individual contributors a greater understanding of why conflict happens in the workplace, what their own reactions are to it, and how to diagnose the causes. It also teaches them how to skillfully address it using a proven approach and methodology.